Terms & Conditions

Please read the relevant terms and conditions prior to placing your order.

Title

Last updated: November 2026

Sales & Promotions

Win Back Your Cart

Discount Codes

Gift Vouchers & Store Credit

Pre-Orders

Free Gifts 

Review Guidelines

Sales & Promotions

We run various sales, promotions and giveaways throughout the year. Any specific conditions or exclusions will be clearly outlined for each individual offer.

All minimum spend requirements are calculated in AUD. Only one offer may be redeemed per order, and where a free gift is included, one gift applies per order.

Orders that include pre-order items will be held and dispatched once the pre-order item becomes available.

Please note that sale and promotional items are final sale and are not eligible for returns or exchanges, unless deemed faulty due to a manufacturing defect.

Where a discount code is required, only one code may be used per order, including loyalty or reward vouchers. If multiple codes are entered, the most recently applied code will override any previous code.

During sales and promotional periods, standard shipping offers may not apply, and additional shipping charges may be incurred outside of our regular postage rates.

 

Discount codes cannot be used in conjunction with other offers or promotions unless otherwise stated.

Our GIFT15 discount code is intended to be used towards a future purchases $60 and over. 

GIFT15 cannot be applied to products that are already heavily reduced, including items in our Sale or Final Sale collections.

These products have already been significantly discounted, so no further discount codes can be applied.

Wyldflower Jewellery reserves the right to exclude selected products or collections from discount codes and promotional offers.

 

Boxing Day

Enjoy 20% off full-priced items and up to 80% off selected sale items during our Boxing Day Sale, running from 12:00am AEDT on 26 December to 11:59pm AEDT on 28 December.

Discounts are automatically applied at checkout across online, in-app and in-store purchases.

This offer excludes custom pieces and gift vouchers. Only one offer may be redeemed per order, and this promotion cannot be used in conjunction with loyalty rewards or any other discount codes.

Please note that due to increased order volumes during the sale period, dispatch times may be extended. Orders will begin shipping from 29 December.

 

Black Friday Sale 

Discounts apply to selected items and will be automatically applied at checkout across online, in-app and in-store purchases unless otherwise stated.

Only one offer may be redeemed per order and this promotion cannot be used in conjunction with loyalty rewards or any other discount codes.

Please note that sale items are final sale and are not eligible for returns or exchanges unless deemed faulty through the manufacturing process.

Due to increased order volumes during the sale period, dispatch times may be extended. Shipping fees and standard postage offers may vary during promotional periods.

 

All sales exclude Bundles, Mystery Gifts, Gift Vouchers, Accessories Collection and Final Sale Collection. 

Win Back Your Cart 

How to Enter

Every eligible order placed through the Wyldflower Jewellery website during the Promotion Period will automatically receive one entry into the Win Back Your Cart draw.

Each separate order equals one entry. For example, if you place three separate eligible orders during the Promotion Period, you will receive three entries.

There is no additional cost to enter beyond the purchase of your order.

 

Eligibilty

The promotion is open to Australian residents aged 18 years and over.

Employees, contractors and persons directly involved in conducting the promotion, together with their immediate families, are not eligible to enter.

Orders must be successfully paid and completed to qualify. Cancelled, fraudulent, fully refunded or chargeback orders will not be eligible.

Purchases of gift cards are excluded from the promotion.

 

The Prize

One winner will win back their order.

The winner will receive a refund equal to the final amount actually paid for their winning order after any discounts or promotional codes have been applied, up to a maximum prize value of $1,000 AUD.

The refund will be returned to the original payment method used for the winning order.

If a customer has placed multiple orders during the Promotion Period, only the specific order selected as the winning entry will be refunded.

 

Winner Selection

The winner will be selected at random from all valid entries on the end period of the promotion.

Every eligible order will have an equal chance of being selected.

The winner will be contacted using the email address or contact details supplied with their order.

The winning order number may also be announced on the Wyldflower Jewellery website and/or social media, with personal customer information kept private.

 

Claiming the Prize

Wyldflower Jewellery will make reasonable attempts to contact the winner.

If the winner cannot be contacted or the prize cannot be processed within 14 days of the draw, Wyldflower Jewellery may conduct a redraw from the remaining eligible entries.

 

Returns

If the winning order is subsequently returned, the customer will not be entitled to receive an additional refund for any amount already refunded as part of the Win Back Your Cart prize.

Nothing in these terms limits any rights customers may have under the Australian Consumer Law.

 

General

By participating in the promotion, entrants agree to these Terms & Conditions.

Wyldflower Jewellery reserves the right to verify entries and disqualify entries that are fraudulent, incomplete or otherwise do not comply with these Terms & Conditions.

If circumstances outside Wyldflower Jewellery's reasonable control affect the promotion, Wyldflower Jewellery may make reasonable changes necessary to conduct the promotion fairly.

 

Any questions regarding the promotion can be directed to Wyldflower Jewellery through our website contact details.

Discount Codes

Discount codes may be offered from time to time as part of promotions, campaigns or loyalty rewards. Each discount code is subject to its own conditions of use, which will be outlined at the time of issue. Unless otherwise stated, discount codes cannot be combined, and only one code may be redeemed per order, including loyalty or reward vouchers.

Additional discount codes may be issued from time to time and will be communicated via email. Unless expressly stated otherwise by Wyldflower staff, only one discount code may be redeemed per order.

 

Welcome to Wyldflower $10 Off

$10 off code for all first time purchasers, redeemable online. Subscribe online and receive the code once your email address has been submitted! Must enter code at checkout to redeem. Minimun spead of $60 is required for this code to be redeemed.

 

Buy 2, Get 1 Free

Add at least three pieces of jewellery to your cart. When you apply the code 'LOVE' at checkout, the one least expensive item will automatically become free.

This offer is cumulative, so when you have 6 items in your cart, you will get 2 free ...

And when you have 9 items in your cart, you will get 3 free, and so on!

 

Buy 3, Get 1 Free

Add at least four pieces of jewellery to your cart. When you apply the code 'DEAL' at checkout, the one least expensive item will automatically become free.

This offer is cumulative, so when you have 8 items in your cart, you will get 2 free ...

And when you have 12 items in your cart, you will get 3 free, and so on!

Gift Vouchers & Store Credit

Gift cards and store credits are valid for 3 years from the date of purchase (gift cards) or from the date of issue (store credits). They may be redeemed at any time within the valid period, including during sales and promotional events.

To redeem, simply enter the gift card or online store credit number in the gift card or discount code field at checkout.

Gift cards are treated as cash and are non-refundable. They will not be replaced if lost, stolen or damaged.

Pre-Orders

Pre-order items have an estimated dispatch timeframe of up to 8 weeks from the date of purchase. Any applicable estimated shipping timelines will be clearly stated within the product description at the time of purchase.

If your order includes both in-stock and pre-order items, the entire order will be held and dispatched together once the pre-order item becomes available. If you wish to receive in-stock items sooner, we recommend placing a separate order.

Free Gifts

Free items received as part of a promotion are not eligible for return or exchange, unless deemed faulty due to a manufacturing defect. As these items are provided at no additional cost, standard sale and promotional conditions apply.

Free promotional items are selected at random and cannot be exchanged or returned due to change of mind. Due to high promotional demand and fast stock turnover, we are unable to guarantee specific styles. Customers receiving multiple free items may receive similar or identical designs.

Please note that any free travel jewellery case received with purchases over $250 is also non-returnable and non-exchangeable, unless damaged or faulty upon arrival.

Review Guidelines

We welcome genuine and honest feedback from our customers, whether positive or constructive. To ensure reviews remain helpful and respectful, we reserve the right to moderate or remove reviews that contain offensive or inappropriate language, promotional material, false or misleading claims, or personal information.

Reviews must relate directly to the product or service they are submitted for. Reviews referring to a different product or service cannot be accepted or published.

If an issue is raised, our team is always happy to assist and will do their best to resolve any concerns. While we may invite customers to update or amend their review once a resolution has been reached, there is no obligation to do so.

Contact Information

Questions about the Terms & Conditions should be sent to us at info@wyldflowerjewellery.com.au

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